Frequently Asked Questions
1) How do I make a purchase?
Shopping at Attire Studio is hassle-free: Visit www.attiresstudio.com to find what you like. Once you have found an item, choose variety, color, size, quantity and click on the “Add to Cart” button. Review the items description. You can add or remove any items before checking out. Click on “Proceed to Purchase” to complete your order.
2) How do I search for an item on the Attire Studio website?
Simply click on the search icon, enter the Item Name you are looking for and press Enter on your keyboard.
3) How will I know if Attire Studio has received my Order?
The Sales Order Summary emailed to you is a confirmation that your Order has been received. If you do not get this email, please contact us.
4) How do I create an account at Attire Studio?
Start by clicking the “Sign Up” button and filling out the short form with your details. Fields marked with an asterisk (*) are mandatory. Once you have created an account, you can log in by clicking “Sign In.”
5) Is it necessary to have an Account to place an Order?
No, you can Order as a Guest without creating an Account. However, creating an Account has its benefits.
6) What are the benefits of creating an Account?
There are several benefits of creating an account, including:
- You will be able to view your previous order history.
- An Account is required to facilitate returns & order cancelations.
- Account holders will remain up to date with latest promotions & newsletters.
- Your billing / shipping information will be saved, and checkout will be faster.
7) How do I get sale or promotional messages from Attire Studio?
Subscribe to our newsletter to receive updates on sales & promotions.
8) Is my personal information kept private?
Please be rest assured that your personal information is kept private and confidential. We will never share it with
a third party. For more details, please read our full “Privacy Policy.”
9) What payment methods does Attire Studio accept and is it safe to use my credit card online?
We currently accept the following payment methods: Cash on Delivery (COD) and Online Transaction (Prepaid Options).
Cash on Delivery (COD): This option is available for all customers in Pakistan. You can pay the delivery agent in cash when you receive your order. Please have the exact amount ready, as our delivery agents do not carry change.
Prepaid Options: This option is available for all customers worldwide.
Note: Please be rest assured that your credit/debit card information is kept private and confidential. We will never share it with a third party. For more details, please read our full “Privacy Policy.”
10) There is a fault with the product. What do I do?
In the rare case that a faulty, damaged or incomplete item was delivered to you. In this case, customers can exchange their order for a different product or avail the option of full refund of their order without any deduction of chipping cost.
Note: For exchange or full refund for your order, please contact us by email: cs@attiresstudio.com or by WhatsApp’s: +92-339-0020363.
11) Can I change or cancel my order once it has been placed?
Before your order is prepared for dispatch, you can cancel an item, change the size, or update your billing and shipping details.
Note: For change or cancellation of orders, please contact us by email:
cs@attiresstudio.com or by WhatsApp’s: ++92-339-0020363 within 12 hours after order placement.
12) How do I return or exchange an items?
At Attires Studio, we believe in ultimate customer satisfaction and provide a hassle free return and exchange policy. We want you to be delighted every time you shop with us. You can always return or exchange items if they are defective, damaged or even you don’t like it. For more details, please read our full “return or exchange Policy.”
Note: For return or exchange of orders, please contact us by email: cs@attiresstudio.com or by WhatsApp’s: +92- 339-0020363 within 12 hours after order placement.
13) Will be refunded the full amount of my order?
Certainly! We promise a full refund for your entire order, including shipping costs. At Attires Studio, we
prioritize your satisfaction and aim to make our refund policy straightforward and hassle -free.
Your happiness with every shopping experience is important to us. For more details, please read our full
“refunded Policy.”
Note: For a full refund for your entire order, please contact us by email: cs@attiresstudio.com or by
WhatsApp’s: +92-339-0020363.
14) How Long does delivery take and how much will it cost?
Attire Studio offers Free Shipping across Pakistan on all orders. The estimated delivery time across Pakistan is
2 to 4 working days after the order has been confirmed. For remote areas delivery can take longer than usual.
15) How much duties and taxes will I have to pay?
You don’t have to pay any duties or taxes when you buy from Attire Studio. We offer free shipping and don’t charge any extra costs for local orders in Pakistan.
For international orders, shipping costs will depend on the destination.
16) How can I track my order?
Once your order is dispatched you will receive an email/SMS with your tracking number. You can track your order on the respective courier website mentioned in your email. If you don’t get any tracking updates, please contact us by email: cs@attiresstudio.com or by WhatsApp’s: +92-339-0020363